Privacy Policy (Last updated)
At Krishah we accessible at https://www.krishah.in/, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
When you browse our site, register an account, place an order, or contact us, we may collect:
- Personal details: name, email address, phone number, billing and shipping address
- Order information: products purchased, order history, payment confirmation (we do not store card or UPI details; these are processed securely by our payment gateway partners)
- Account information: username and password, if you register on our site
- Communication data: messages you send us via the Contact Us form or email
- Technical data: IP address, browser type, device information, and cookies, collected automatically through your use of the site
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders, including shipping and delivery
- Create and manage your account
- Communicate with you about your orders, including confirmations and updates
- Respond to your enquiries and customer support requests
- Send you marketing communications and welcome offers, where you have opted in (e.g. via our newsletter sign-up)
- Improve our website, products, and customer experience
- Detect and prevent fraud, abuse, or technical issues
3. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember items in your cart and wishlist, and analyse site traffic. You can control or disable cookies through your browser settings, though this may affect certain site functionality.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Shipping and logistics partners, to deliver your orders
- Payment gateway providers, to process transactions securely
- Service providers who help us operate our website (e.g. hosting, analytics)
- Law enforcement or regulatory authorities, where required by law
5. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including to comply with legal, accounting, or reporting requirements.
7. Your Rights
You may:
- Access, update, or correct your personal information by logging into your account
- Request deletion of your account and associated data
- Opt out of marketing emails at any time using the unsubscribe link
- Contact us with any questions or requests regarding your data
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies separately.
9. Children’s Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: Official.krishah@gmail.com
Website: https://www.krishah.in/